Service History
OPERATIONS MANAGER at LIVING IN A BUBBLE
Operations Management - Amazon FBA & Shopify
Omnichannel Catalog management
Omnichannel order fulfillment
Omnichannel product launches & marketplace expansion
Monitoring & Reporting - P&L | SKU performance | Profit Margins
Listings Optimization, CVR rate optimization
Niche and Market Research & Competitors’ analysis
Managing Customer service operations
BRAND MANAGER ASSISTANT at TCM Digital (aggregator)
Seller Central & Brand Storefronts Maintenance
Daily Reporting - P&L | SKU performance | Sales
Managing Inventory, Listings Optimization
Niche and Market Research & Competitors’ analysis
Managing Amazon posts, website blogs, and A+ Content
Checking Account Health, VOC, Seller Feedback, Reviews
Managing Customer service operations
Assisting Digital Marketing & Social Media Marketing teams
Interacting with the logistics team, creative designing team, and influencer marketing teams.
Dec 2022 – Present
Dec 2021 – Nov 2022
STOREFRONT MANAGER (AMZ & WALMART) at CUTICURA
NOV 2021 – Present
Managing Amazon and Walmart Seller Central
Managing brand registry portal to protect the brands of the client.
Optimizing product listings and making sure all listings are live and buyable.
Creating new listings on Amazon and Walmart
VIRTUAL ASSISTANT at JK TRADING COMPANY
JUN 2021 – NOV 2021
Seller Central Maintenance (Amazon & Walmart)
Creating listings on Amazon, Walmart, Shopify, Wayfair, HBC, etc.
Listing curation (for Online Arbitrage)
Daily Reporting - P&L | SKU performance | Sales
Served as a contact person between the company and clients
VIRTUAL ASSISTANT AMZ FBA at ASEBBO
SEP 2020 – JUN 2021
Seller Central Maintenance
Reporting - P&L | SKU performance | Sales
Product Management, Product Development, and listings optimization
Running influencer marketing campaigns to promote newly launched products
Customer Relationship Management (CRM)
Checking Account Health, VOC, Seller Feedback, Reviews
Education
BACHELORS at NATIONAL UNIVERSITY OF MODERN LANGUAGES, ISLAMABAD, PAKISTAN
SEP 2013 – JUN 2017
BE Electrical (Telecommunication) Engineering
eCommerce Certifications
Brand Management: Aligning Business, Brand, and Behavior
Product Management: Launching Your Product
Product Management: Building a Product Roadmap
Managing Brand Reputation
Brand Strategy: Management of Your Brand Reputation
Advanced Branding
Product Management: Customer Development
Product Management: Building a Product Strategy
Fundamentals of Sustainable Supply Chains
Advanced Consumer Behavior
Sponsored Ads Foundation Certification, Amazon – United States