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Service History

OPERATIONS MANAGER at LIVING IN A BUBBLE

• Operations Management - Amazon FBA & Shopify

• Omnichannel Catalog management

• Omnichannel order fulfillment

• Omnichannel product launches & marketplace expansion

• Monitoring & Reporting - P&L | SKU performance | Profit Margins

• Listings Optimization, CVR rate optimization

• Niche and Market Research & Competitors’ analysis

• Managing Customer service operations

BRAND MANAGER ASSISTANT at TCM Digital (aggregator)

• Seller Central & Brand Storefronts Maintenance

• Daily Reporting - P&L | SKU performance | Sales

• Managing Inventory, Listings Optimization

• Niche and Market Research & Competitors’ analysis

• Managing Amazon posts, website blogs, and A+ Content

• Checking Account Health, VOC, Seller Feedback, Reviews

• Managing Customer service operations

• Assisting Digital Marketing & Social Media Marketing teams

• Interacting with the logistics team, creative designing team, and influencer marketing teams.

Dec 2022 – Present

Dec 2021 – Nov 2022